Focused on value creation, talent management and employee well-being, at KUO we maintain our positioning as a leading and cutting - edge company in the use of digital technologies and Human Capital management actions.
Our priority at all
times has been
the health of
our people
2020 was a year in which great challenges were presented, one of the key pieces to face them was to have an adequate strategy of assertive and timely communication, as well as to maintain a strict discipline for compliance with protocols and sanitary measures.
During this period, which has led us to rethink processes and challenge the traditional way of working, we have found new ways to operate, sell and position ourselves in the markets we serve. During the year we generated face-to-face and online programs with a preventive and containment approach for the care of our collaborators in the operations during working hours.
21,366
Jobs in Mexico
2,119
Rest of
the World
22,204
Indefinite Term
1,281
Fixed-term
11,830
collective
94%
employees with
performance evaluation
Front Line | COVID-19
recognition
for the Medical Team
We are grateful to the medical staff of all the businesses and corporate areas that make up Grupo KUO. We recognize their professionalism, vocation and courage in facing this crisis from the front line. Their work has been fundamental to the continuity of operations.
In order to face the COVID-19 pandemic and take care of our employees’ health, we created the Medical Committee in February, and today we have eight networks of specialists in six states of Mexico.
Similarly, four protocols were developed in twenty locations and constantly updated in accordance with Federal guidelines and those issued by the WHO, with a direct impact on more than 13,900 employees.
Additionally, 500 sanitary filters with 24/7 functionality were installed and more than 120 people were trained to carry out the functions related to them, 300 transportation routes were opened for personnel to guarantee a healthy distance, more than 161,400 questionnaires were applied to monitor COVID-19 symptoms, more than 50 talks were given and around 10 weekly communications related to the pandemic have been communicated.
+52
people
compise the front
line medical staff
A 24-hour emotional support line was implemented, which provided service to 50,000 cases related to COVID-19 and 115 cases for other emotional issues.
Our speed of reaction, the use of technological tools and the capacity for innovation that characterizes us, together with the willingness and adaptation of our people, have allowed us to maintain an agile and efficient operation in all our businesses.
90% of administrative personnel are workinge remotely
Remote Work
Since the beginning of the contingency, we implemented remote work for the administrative areas, supported by productivity programs for teleworking and training in the use of technological tools, delivered through 28 webinars.
+140
million investment in COVID-19
PREVENTIVE MEASURES (EQUIPMENT, INPUTS, INFRASTRUCTURE, TRANSPORT, ETC.)
+17,300
clinical
exams
+20,400
medical care
for acute respiratory
illnesses
+5,800
vaccines administered
against the
influenza virus
+1,600
PCR tests
+243
rapid tests
+1,108
activities related
to health, nutrition, prevention
and detection of COVID
+41,000
direct family members
of employees benefited
in health issues
training
During the year, more than 50 counseling sessions were held to provide employees with recommendations on emotional management, financial health and disease prevention through talks about nutrition and COVID-19 prevention, among others.
28 Technical skills
programs on the use
of digital tools and
improved productivity
in teleworking
Finally, we carried out DESC Leader program Module 6, strengthening three fundamental competencies for leaders in a crisis environment: resilience, skills for managing digital tools and remote collaboration. All these programs were 100% digital in the form of synchronous workshops.
Staff training and development is one of the fundamental elements of talent management.
Wellness in Action
In order to create a single site where our collaborators can easily find resources and preventive measures about physical and mental health care, a platform called “Wellness in Action” was launched within the SIGO portal. It is currently maintained as the mechanism for sharing official information related to COVID-19.
TRAINING ON
COMPETITION TOPICS
+300,300
HOURS
2019 162,831
TRAINING
ON SAFETY TOPICS
+112,000
HOURS
2019 3,490
+$69 Million PESOS
TRAINING ON
SAFETY TOPICS
6,720
employees in Brigade Training (firefighting and others).
1,662
employees in Drills
