At KUO, we have solid Human Capital processes designed with a comprehensive approach ranging from the attraction and development of talent to the retention of our key collaborators. Additionally, we ensure that all aspects related to roles, working hours, compensation, recognition and development of organizational capacities are aligned with our internal policies and procedures:
- Internal Work Regulations and Codeof Conduct
- Talent Identification and Recruitment Policy
- Annual Development and Training Plans
- Performance Management Process
- Succession and Development Plans
We monitor the effectiveness of our Human Capital practices using consolidated indicators specific to each business, presented on a cloud platform. We analyze key aspects such as workforce satisfaction, productivity and compliance with the collective bargaining agreement. Based on this information,we implement continuous improvements aligned with the objectives and goals of each business.
Additionally, promoting talent management that encourages good performance at work and the generation of value, we design Human Capital strategies focused on strengthening both performance and organizational culture.
At the end of 2024, the Group employed a total of 24,780 collaborators. Their distribution by age, gender, location, type of workday and contract is detailed below.
Occupational Safety and Health
We responsibly undertake the commitment to guarantee that our business operations are developed in safe and healthy environments. This commitment is reflected in our Occupational Health and Safety Policy, defining the guidelines to protect our collaborators, prevent injuries and mitigate risks, ensuring working conditions that promote their wellbeing. Additionally, to comply with the highest standards and applicable regulations, we have an Occupational Health and Safety System covering the entire process, from risk identification to the implementation of care and control measures.
During 2024, the Accident Frequency Rate (AFR) reached a value of 1.64. In the same period,175 accidents resulting in disabling injuries were recorded.
Identification and Management of Health and Safety Risks
Occupational risk prevention and health surveillance are fundamental pillars in our company. For this reason, we continuously monitor the workplace to detect any risk situation in a timely manner. This allows us to make decisions based on accurate information and guarantee safe conditions in all our work centers.
Every year, in collaboration with the Human Capital, Operations and Security departments, we perform collective health surveillance on our workforce, focusing on the specific risks associated with each job and complying with current regulations. Additionally, we investigate possible links between exposure to occupational hazards and health problems, implementing actions to continuously improve working conditions. We actively promote the participation of our collaborators in these processes, guaranteeing their involvement in the identification and management of risks.
Health Services and Promotion
We promote the well-being of our collaborators through various initiatives aimed at caring for their health. Our occupational health program in corporates periodic evaluations facilitating the detection of occupational illnesses and strengthening risk prevention.
Additionally, we implement actions designed to improve the quality of life of our collaborators and their families, such as medical check-ups, health campaigns and various wellbeing initiatives. Through the Wellbeing Program, we promote healthy habits focused on four key aspects: emotional wellbeing, financial stability, physical health and social and work-life balance.
Communication and Occupational Health and Safety Committees
We involve our collaborators in strengthening the Occupational Safety and Health System, implementing various consultation and participation initiatives, such as Safety Meetings, Safety Committees, workforce meetings and other events. These actions, integrated into our Participation and Consultation Plan, are intended to foster constant and constructive collaboration between the company and its collaborators, while strengthening the culture of prevention.
Trainingin Occupational Health and Safety
We provide continuous health and safety training to our collaborators, guaranteeing that each one receives a complete induction into our Safety Policy and the Safety Management System. Additionally, we offer specialized training in key areas such as high-risk activities, emergency brigades and accident investigation techniques. These initiatives ensure that our teams acquire the knowledge and skills necessary to maintain a safe work environment and prevent incidents.